Annexure A
    2.5.6
    Annexure A
    p. 21

    The Credit Provider

      The Credit Provider should:

      a) Limit the number of matters contested through the Courts by opposing only on material grounds (such as prejudicial non-compliance with the law or debt re-arrangement proposals that are unreasonable or unduly prejudicial to the Credit Providers);

      b) Make sure the mandates issued to their attorneys reflect this guideline.

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    The objection process operates within NCA s 86(7)(c) and the consensus thresholds in Annexure D Tables 4 and 5 for finance charge and term concessions.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 2.5.6: The Credit Provider. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 21.
    Based on NCR Guideline 001/2015, p. 21. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.