Annexure A
    2
    Annexure A
    p. 16

    Improved debt review process rules

    This clause is a parent heading. Its detail is set out across the 5 sub-clauses below:

    2.1
    Form 17
    2.2
    Credit Provider Information Stage
    2.3
    Affordability Assessment
    2.4
    Termination of Debt Review
    2.5
    Legal Contestation

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    These rules are the consensus interpretation of NCA s 86 read with Regulation 24, as agreed in the Credit Industry Forum and adopted by the NCR.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 2: Improved debt review process rules. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 16.

    Related clauses

    2.1
    Annexure A
    Form 17
    2.2
    Annexure A
    Credit Provider Information Stage
    2.2.1
    Annexure A
    Within 5 business days of receiving Form
    2.3
    Annexure A
    Affordability Assessment
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    2.1 Form 17
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    Based on NCR Guideline 001/2015, p. 16. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.