Annexure A
    3.3.2
    Annexure A
    p. 21

    Debt Counsellors

      Debt Counsellors should provide potentially debt stressed consumers with an information brochure that spells out the eligibility requirements, benefits and consequences of debt counseling and other alternatives available to them before taking them on as clients;

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Aligns with the Annexure B verification methodology and NDRC's debit order verification logic, which validates DebiCheck active status via Finwise.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 3.3.2: Debt Counsellors. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 21.

    Related clauses

    3
    Annexure A
    Conduct provisions
    3.1
    Annexure A
    The task team
    3.1.1
    Annexure A
    With the parties, identified a number of areas in which
    3.2
    Annexure A
    With a view to improving
    Previous
    3.3.1 Debt Counsellors
    Next
    3.3.3 Debt Counsellors
    Learn more about Debt Counselling

    Discover how debt counselling can help you manage your finances and protect your assets.

    Based on NCR Guideline 001/2015, p. 21. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.