Annexure A
    3.4
    Annexure A
    p. 22

    Suggested conduct by Credit Providers

    This clause is a parent heading. Its detail is set out across the 7 sub-clauses below:

    3.4.1
    Credit Providers
    3.4.2
    Credit Providers
    3.4.3
    Credit Providers
    3.4.4
    Credit Providers
    3.4.5
    Credit Providers
    3.4.6
    Credit Providers
    3.4.8
    Credit Providers

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Statutory anchor: NCA s 86(5) and s 86(6). The Task Team conduct provisions are the operational expansion of those subsections.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 3.4: Suggested conduct by Credit Providers. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 22.

    Related clauses

    3
    Annexure A
    Conduct provisions
    3.1
    Annexure A
    The task team
    3.1.1
    Annexure A
    With the parties, identified a number of areas in which
    3.2
    Annexure A
    With a view to improving
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    3.3.6 Debt Counsellors
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    3.4.1 Credit Providers
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    Based on NCR Guideline 001/2015, p. 22. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.