Annexure A
    3.4.5
    Annexure A
    p. 22

    Credit Providers

      Credit Providers should formalize the mandates of external law firms which deal with debt counseling applications on behalf of the credit provider in order to make sure that matters are to be opposed only on material procedural and/or substantive grounds.

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Operationalises NCA s 86(7)(b) and the consensus negotiation expectations set in Annexure D.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 3.4.5: Credit Providers. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 22.

    Related clauses

    3
    Annexure A
    Conduct provisions
    3.1
    Annexure A
    The task team
    3.1.1
    Annexure A
    With the parties, identified a number of areas in which
    3.2
    Annexure A
    With a view to improving
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    3.4.4 Credit Providers
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    3.4.6 Credit Providers
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    Based on NCR Guideline 001/2015, p. 22. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.