Annexure A
    2.2
    Annexure A
    p. 16

    Credit Provider Information Stage

    This clause is a parent heading. Its detail is set out across the 1 sub-clauses below:

    2.2.1
    Within 5 business days of receiving Form

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Operates within the Regulation 24(2) five-business-day window for credit provider response, before the affordability assessment under Annexure B begins.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 2.2: Credit Provider Information Stage. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 16.

    Related clauses

    2
    Annexure A
    Improved debt review process rules
    2.1
    Annexure A
    Form 17
    2.2.1
    Annexure A
    Within 5 business days of receiving Form
    2.3
    Annexure A
    Affordability Assessment
    Previous
    2.1 Form 17
    Next
    2.2.1 Within 5 business days of receiving Form
    Learn more about Debt Counselling

    Discover how debt counselling can help you manage your finances and protect your assets.

    Based on NCR Guideline 001/2015, p. 16. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.