Annexure A
    3.4.6
    Annexure A
    p. 22

    Credit Providers

      Credit Providers must have a central unit/point of contact with an appropriate mandate to manage the engagement with a particular client who has applied for debt review via the appointed Debt Counselor.

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Where the credit provider has signed up to the Annexure D rules, the concessions in Tables 4 and 5 apply automatically once the eligibility conditions are met.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 3.4.6: Credit Providers. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 22.

    Related clauses

    3
    Annexure A
    Conduct provisions
    3.1
    Annexure A
    The task team
    3.1.1
    Annexure A
    With the parties, identified a number of areas in which
    3.2
    Annexure A
    With a view to improving
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    3.4.5 Credit Providers
    Next
    3.4.8 Credit Providers
    Learn more about Debt Counselling

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    Based on NCR Guideline 001/2015, p. 22. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.