Debt Counsellor Software (My Debt Counselling)
Single option for your practise
My Debt Counselling
Finally, a Debt Review Removal, Sales CRM, Debt Counselling Practice Software that’s powerful yet simple to use, automating removals, debt counselling, DHS, court packs and many more. Built by a Registered Debt Counsellor, for South African Debt Counsellors.
One Stop Solution for your Debt Counselling Business Needs.
Why Debt Counsellors choose My Debt Counselling
- Designed to simplify the Debt Review Removal, Debt Review Process.
- The debt review removal software is in line with the latest NCR withdrawal guidelines.
- End-to-end automation, From application form intake to court/NCT pack and updates.
- Our packs are prepared the way attorneys prefer, driving high grant rates.
- Use your preferred PDA for distributions, we automate your practice and your fees.
- Compliance built-in, SLA timers, audit trails, watermarked documents, DHS updates.
- Faster revenue, Debt review removals, court applications and compliant notices in clicks, not hours.
Core features
Everything you need for your debt counselling practice in one platform.
Feature 1
Case Management & Compliance
Single view of clients, accounts and case status with Form 16 capture, quotes and change history. View DHS from the dashboard with supporting docs. SLA timers trigger email/SMS follow-ups, and every action is logged in a full audit trail.
Feature 2
One-click Documents, e-Sign & Court Packs
Generate and store client, creditor, attorney notices and documents with one click, affidavits and annexures in seconds. Produce ready to file Court bundles for attorneys. Get signatures with via SMS/email, signed documents flow back into the file automatically.
Feature 3
Verification, Payments & Security
Each bundle carries a Pack ID + QR so attorneys/credit providers can verify authenticity online and, if permitted, fetch and access to relevant documents, no more email chasing. Automate fee collections with DebiCheck and see who paid or missed. POPIA-safe, role-based access, encryption, and tamper-evident logs and many more.
How it works
- Request a demo (NCR number required).
- Onboarding & training (once off fee for account activation is required).
- Load a live matter → generate notices, produce a removal/court pack.
- Attorneys verify packs online.
- Monthly billing is automated via debit order. If unpaid, access is restricted until settled.
- The MyDC application is more than just a software.
Our Rockstar Pricing
Our pricing is designed to ensure Debt Counsellors benefit more than they spend. Every feature helps you save time, cut costs, and increase revenue.
One System. All Features. Pay only for what you use.
Base Subscription
R999 p/m
- Includes full system access, CRM, document generation, DHS, automation, reports, attorney access etc.
- Sub-users are an add-on or R250 each p/m.
- Scales with your practice
Once-Off Setup
R4000 onboarding
- Full System Setup
- Branded Templates and Staff Training
- POPIA compliance checks
- Protects against one-time “doc grabbers”
Why This Matters to Your Practice
The Reality Without the My Debt Counselling System
On an average removal file at R8,550, this is what your cost breakdown really looks like (based on daily practice and Magistrates’ Court scales):
- Lead acquisition: R350
- Admin salary allocation: R2,500
- Consultant salary allocation: R1,750
- Phone Bill Per Client: R350
- Attorney fees:
- Preparation of Court Bundle: R2,350
- Copies of Court Bundle: R1,250
- Draw Pro-forma Invoice: R85
- Finding Correspondent Attorney: R300
- Instructing Correspondent Attorney: R150
- Service of Issued Application: R50
- Legal Fee for Order: R2,000
- Courier & commissioning: R150
- SMS & email systems: R200
- Overheads: R500
Total Costs = ± R11,700
Profit per file = ± -R3,150 (loss)
With Our Platform
Our packs are pre generated, audit ready, 100% compliant with the NCA and latest NCR withdrawal guidelines and accepted by attorneys. Instead of paying itemised preparation fees on every matter, you only cover the actual legal fee for obtaining the order. The rest is automated inside the system.
- Lead conversion: R350
- Admin salary allocation: R1,000
- Consultant salary allocation: R1,000
- Phone chasing: R150
- Attorney fee for Order: R1,500
- Courier & commissioning: R150
- SMS / E-signatures / mandates: ±R250
- Platform onboarding (amortised): R100
Total Costs = ± R4,500
Profit per file = ± R4,050
Your Advantages
- Cut attorney preparation costs by ±R5,000 per file (system handles bundles, annexures, notices).
- Turn removals from loss-making (-R3,150) into profit-making (+R4,050).
- Handle more files with the same team, and keep compliance airtight.
- Be featured free for 12 months on our Prime Directory to receive quality leads, unlike paid generic directories.
You’re already paying ±R350 for every lead. If your process is slow, manual or non-compliant, that lead is lost along with R1,500–R9,000 in possible debt review revenue. Our CRM ensures every enquiry is tracked, quoted, and followed-up with automated SMS/email so nothing slips through.
Every Debt Counsellor knows the NCA deadlines are brutal. Normally, this means hours of admin and constant risk of missing a step. With our platform it’s one click to generate notices, bundles, and creditor updates, cutting admin by 60%+ and keeping you compliant automatically.
Here’s More!
Your Competitive Edge
- Convert more leads – every R350 enquiry is tracked, auto notified and converted into debt review revenue.
- Cut admin by 60% – single click compliance notices and auto-reminders keep you within NCA timeframes.
- Boost removal profits – turn loss making files into your most profitable stream.
- Use the Hand Over feature – all registered users have access to a registered debt collector and will be able to follow the proper collection method offered by the Act.
Every DC is chasing the same goals: compliance, clients, lower costs, and more profit. This platform is built to make all four easier & we just proved why and why our platform flips them into your most profitable stream.
Pay-As-You-Grow
Usage-based pricing – only pay for what you use.
- SMS: R0.45 each
- Debt Review Quotes: R75
- DebiCheck Mandates: R18
- E-Signatures: R25
- Complete Removal Legal Pack: R1500
- Attorney Network Option: Platform fee R1300 – R2000 per case when using our panel.
Pay-As-You-Grow
14-Day Refund Period
Frequently Asked Questions
Who is this platform for?
Does this replace my PDA?
Will this reduce my courier costs?
How does the CRM help me convert a R350 lead?
How does it keep me compliant with NCA timeframes?
What about removals?
Do you integrate with DCRS, NCT or PDAs?
What does the E-Signature cover?
How is pricing structured?
Why would an attorney pay a platform fee?
Do I still keep control of my files?
How are data security and POPIA handled?
Do you offer demos or in-office visits?
Is there any marketing support?
What’s the real financial impact?
Other FAQ’s
This section covers other frequently asked questions.
Do I have to pay for updates?
No! We give constant updates to our software, add new templates, and improve processes — all included in your subscription.
Do I have to install anything?
No. Everything is cloud-based. You only need a browser and internet connection.
Is my work and data secure?
Yes! Security is our top priority. All data is encrypted in transit and at rest, with detailed audit logs. Role based access ensures Admin and Sub-Admin permissions are properly controlled.
Can you handle the load?
Yes! Our system is hosted on enterprise-grade infrastructure that scales with your practice.
How long are your contracts?
There are NO long-term commitments. You can go month-to-month and cancel anytime.
Who owns the data?
You do! All client and case data is 100% owned by you. We never sell, use, or contact your clients.
Why is there an onboarding fee?
The once-off onboarding fee covers setup, training, and making sure your system is production-ready. After that, you only pay your monthly or usage-based fees.
What if I already have an attorney?
You can use your own attorney. Our packs are fully compliant and audit-ready. If you prefer, you can also choose from our partner panel.
Do you replace my admin team?
No. Instead, we reduce admin workload by ±60%. Notices, reminders, and bundles are generated in one click, so your staff focus on clients instead of paperwork.
Why would I use this if other platforms exist?
Most platforms charge high fees but don’t cut your real admin costs. Our system is designed by a registered Debt Counsellor to slash overheads, automate compliance, and increase your profit per file
How does this affect lead costs?
You already pay ±R350 per lead. Without automation, many leads are lost due to follow-up errors or missed NCA deadlines. Our CRM ensures every lead is tracked, quoted, and converted into revenue.
Will this really make me more money?
Yes. Without automation, an average removal file may leave you with ±R1,750 profit (or even a loss). With our system, profit jumps to ±R4,000+ per file — all while staying compliant.
★★★★★
“I built this system out of my own frustration as a practising Registered Debt Counsellor. Every day I was losing time, money, and leads because of slow admin, missed follow-ups, and multiple systems. Now, with one click, my notices and bundles are generated, my leads are tracked, and compliance is automatic. If it works for me, I know it will work for you.”
sibabalwe dakana., Founder & CEO – NDRC
Still running your practice the hard way?
Stop losing leads, missing deadlines, using multiple systems and overspending unnecessarily.
With MyDC you stay compliant, cut costs, and boost profits, instantly.