Annexure A
    3.3
    Annexure A
    p. 21

    Suggested conduct of debt counselors

    This clause is a parent heading. Its detail is set out across the 6 sub-clauses below:

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Read with NCA s 44 (registration as debt counsellor) and NCR Regulation 24, which together define the statutory conduct duties enforced through the Task Team standards.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 3.3: Suggested conduct of debt counselors. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 21.
    Based on NCR Guideline 001/2015, p. 21. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.