Annexure A
    2.5.5
    Annexure A
    p. 20

    DC should limit the number of matters

      The DC should limit the number of matters contested through the Courts by:

      a) Adhering to the task team assessment and debt re-arrangement guidelines in order to procure consent wherever possible; and

      b) Complying with the Magistrates Court rules and procedures in bring matters to Court. Credit Provider

    NDRC Practice NoteLast reviewed 2026-04

    What this means in practice

    Counsellors should not flood the court with contested matters that could be resolved at proposal stage. The duty is to negotiate before litigating. Files that go to opposed hearing should have a documented record of the negotiation that failed.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure A — Debt Review Process & Conduct Provisions, clause 2.5.5: DC should limit the number of matters. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 20.

    Related clauses

    2
    Annexure A
    Improved debt review process rules
    2.1
    Annexure A
    Form 17
    2.2
    Annexure A
    Credit Provider Information Stage
    2.2.1
    Annexure A
    Within 5 business days of receiving Form
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    2.5.4 DC should notify all the Credit Providers
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    2.5.6 The Credit Provider
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    Based on NCR Guideline 001/2015, p. 20. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.