1. General Disclaimer
The information provided by The National Debt Review Center Pty Ltd ("NDRC", "we", "us", "our") on our website, in consultations, and through our services is for general information purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on our website or provided through our services.
2. Professional Service Limitations
NDRC provides debt counselling and related financial services in accordance with the National Credit Act 34 of 2005. However, certain limitations apply to our services:
- We cannot guarantee specific outcomes, results, or timeframes for debt review or other services
- Success of debt review applications depends on various factors including creditor cooperation, court approval, and individual circumstances
- We cannot control actions or decisions made by creditors, courts, credit bureaus, or other third parties
- Economic conditions, legislative changes, or regulatory updates may affect service delivery and outcomes
- Individual results may vary based on personal financial circumstances and cooperation with the process
3. No Guarantee of Results
While NDRC is committed to providing professional services to the best of our ability, we explicitly disclaim any guarantee of:
- Debt Review Approval: Application approval depends on NCR and creditor acceptance
- Payment Reduction: Negotiated payments depend on creditor agreement and affordability assessments
- Timeline Certainty: Processes may be delayed by third parties, court schedules, or administrative backlogs
- Credit Score Improvement: Credit rehabilitation depends on multiple factors beyond our control
- Legal Outcomes: Court decisions and legal proceedings are independent of our recommendations
- Financial Outcomes: Individual financial improvement depends on personal circumstances and adherence to recommendations
4. Financial and Legal Advice Disclaimer
NDRC provides debt counselling services and general financial guidance within our scope of registration. However:
- Our services do not constitute comprehensive financial planning or investment advice
- We are not qualified to provide legal advice, and our services should not be construed as such
- Complex legal matters should be referred to qualified attorneys
- Tax implications of debt review should be discussed with qualified tax practitioners
- Investment and insurance advice should be obtained from licensed financial advisors
- Each client's situation is unique and requires individual assessment
5. Website Content Accuracy
While we endeavor to maintain accurate and current information on our website:
- Information may become outdated due to legislative or regulatory changes
- General information may not apply to specific individual circumstances
- Typographical errors or omissions may occur despite our best efforts
- External factors may affect the accuracy of timeframes or procedures mentioned
- We reserve the right to update, modify, or remove content without notice
6. Third-Party Content and Links
Our website may contain links to third-party websites or reference external content. NDRC disclaims responsibility for:
- The accuracy, completeness, or reliability of third-party content
- Privacy practices or security measures of external websites
- Products, services, or information offered by third parties
- Any damages or losses arising from third-party interactions
- Changes or updates to external websites or their policies
Links to third-party websites are provided for convenience only and do not constitute endorsement of their content, products, or services.
7. Limitation of Liability
To the maximum extent permitted by South African law, NDRC shall not be liable for:
- Direct Damages: Loss of income, profits, or financial benefits
- Indirect Damages: Consequential, incidental, or punitive damages
- Third-Party Actions: Decisions or actions by creditors, courts, or regulatory bodies
- Service Interruptions: Delays, cancellations, or modifications to services
- Information Errors: Inaccuracies in provided information or advice
- Technology Issues: Website downtime, technical failures, or data loss
8. Regulatory Compliance Disclaimer
NDRC operates under the following regulatory framework:
- NCR Registration: NCRDC3106 (National Credit Regulator)
- Services provided in accordance with the National Credit Act 34 of 2005
- Compliance with Consumer Protection Act 68 of 2008
- Adherence to Protection of Personal Information Act 4 of 2013
Despite our compliance efforts, regulatory changes or interpretations may affect service delivery. Clients are advised to verify current regulatory requirements independently.
9. Client Responsibility Disclaimer
Clients remain responsible for:
- Providing accurate and complete information about their financial circumstances
- Making informed decisions based on their individual circumstances
- Complying with agreed payment arrangements and service requirements
- Meeting all debt obligations during and after the debt review process
- Obtaining independent advice for complex legal or financial matters
- Verifying information provided and asking questions when uncertain
10. Force Majeure
NDRC shall not be liable for any failure or delay in service delivery caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, technical failures, or other force majeure events.
11. Severability
If any provision of this disclaimer is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
12. Governing Law
This disclaimer is governed by South African law. Any disputes arising from this disclaimer or our services shall be subject to the jurisdiction of South African courts.
13. Contact Information
For questions about this disclaimer or our services, please contact:
The National Debt Review Center Pty Ltd
Registration Number: 2014/286439/07
VAT Number: 4510302187
NCR Registration: NCRDC3106
Information Officer: Sibabalwe Samora Dakana
Email: [email protected]
Phone: 041 012 5036
Address: 36 Mangold Street, Newton Park, Eastern Cape, 6055
14. Acknowledgment
By using our services or accessing our website, you acknowledge that you have read, understood, and agree to this disclaimer. You further acknowledge that your use of our services is at your own risk and that you have been advised to seek independent advice where appropriate.
Last Updated: September 15, 2025
Effective Date: September 15, 2025
Document Reference: NDRC-DISCLAIMER-2025