7.2.6
Annexure B
p. 43
DSTV or MNet - consider downscaling at the end of the contract
DSTV or MNet - consider downscaling at the end of the contract. Remember that most other entertainment has been reduced substantially and the consumer could only be left with DSTV.
NDRC Practice NoteLast reviewed 2026-04
What this means in practice
Pay-TV subscriptions are downscaled at the end of the current contract term. The minimum-package cost may be permitted where the consumer can show the contract cannot be exited without penalty.
Drawn from NDRC's active case work. For your situation, see our debt counselling overview.
Cite this clause
National Credit Regulator. (2015). Annexure B — Debt Review Assessment Guidelines, clause 7.2.6: DSTV or MNet - consider downscaling at the end of the contract. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 43.Related clauses
Based on NCR Guideline 001/2015, p. 43. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.