Annexure B
    7.1.20
    Annexure B
    p. 42

    Financial Services - Debt Counsellors

      Financial Services - Debt Counsellors may not recommend any reductions in medical aid, insurance or assurance. Where an expense appears exorbitant the Debt Counsellor should refer the consumer to a FAIS approved financial planner. If the Debt Counsellor gives advice in this regard without being appropriately registered with the Financial Services Board, he may face prosecution for contravening FAIS.

    NDRC Practice NoteLast reviewed 2026-04

    What this means in practice

    The debt counsellor's monthly aftercare fee and the PDA's distribution fee are permitted line items in the affordability worksheet. Both are capped by the NCR fee schedule (NCR Circular 02/2017 as amended).

    Legal context

    Anchor: NCR Debt Counselling Fee Guidelines, currently NCR Circular 02/2017 read with subsequent amendments.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure B — Debt Review Assessment Guidelines, clause 7.1.20: Financial Services - Debt Counsellors. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 42.
    Based on NCR Guideline 001/2015, p. 42. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.