Annexure B
    10
    Annexure B
    p. 46

    Annual Review

      Annual Review Debt Counsellors should review the Affordability Assessment on an annual basis. When this assessment is completed the following should be reviewed:

      a) Annual salary review.

      b) Change in circumstances.

      c) Increases in insurance premium. If included in repayment plan consider submitting updated plan to PDA.

      d) Payment history.

      e) Payment plan for the next 12 months. Discuss possible increase in repayments.

      f) Budget for the next 12 months as well as budget counselling. Plan for pressure cash flow points. For instance annual education fees, maintenance of vehicle and house and any other special event that requires financial resources.

      g) Review Credit Provider issues.

    NDRC Practice NoteLast reviewed 2026-04

    What this means in practice

    Annual review is mandatory. The consumer's income, expenses and creditor balances are reassessed each year and the proposal adjusted if affordability has materially changed.

    Where it goes wrong

    Skipped annual reviews are the single most common reason for files becoming stuck. NDRC's workflow forces an annual review task on every active file regardless of whether the consumer requests it.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure B — Debt Review Assessment Guidelines, clause 10: Annual Review. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 46.
    Based on NCR Guideline 001/2015, p. 46. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.