Annexure E
    4
    Annexure E
    p. 71

    Form 17.3 — Termination Notice

      Form 17.3 is used by a credit provider to formally terminate the debt review for a specific credit agreement under section 86(10) of the National Credit Act. It may only be issued where the credit agreement was not subject to a Magistrate's Court order at the time of termination and where the termination grounds in Annexure A clause 2.4 are met.

      Form 17.3 must specify the agreement being terminated, the date of termination, and the credit provider's intention to enforce the agreement on its original contractual terms. A copy must be served on the consumer, the debt counsellor and the National Credit Regulator.

      Field-list reconstruction (PDF page 71, the source page is a wide multi-column scanned table; the printable visual lives in the original PDF). The form captures the following information:

      Header block: document title 'Notice of Termination of Debt Review (Form 17.3)', date issued, reference number.

      Credit Provider block: Credit Provider name, NCR CP Registration Number, postal address, contact person, telephone, fax, email.

      Debt Counsellor block (recipient): DC Name, NCR DC Number, postal address, telephone, fax, email.

      Consumer block: Full Name, ID Number, postal address, telephone, email.

      Agreement being terminated: Account Number, Account Description, NCA Account Type Code, date the agreement was entered into, original outstanding balance, current outstanding balance, current monthly instalment.

      Termination grounds, tick-box list referencing Annexure A clause 2.4 (consumer has not made required payments, debt counsellor has not submitted a proposal within the prescribed period, magistrate's court order has not yet been obtained, other lawful ground).

      Statement of intent: confirmation that the credit provider intends to enforce the credit agreement on its original contractual terms from the termination date specified.

      Distribution list: copy served on the consumer, the debt counsellor and the National Credit Regulator.

      Signature block: authorised signatory of the credit provider, capacity, date.

    NDRC Practice NoteLast reviewed 2026-04

    What this means in practice

    Form 17.3 terminates a consumer from debt review. It is issued when the consumer has either paid up all rearranged debt and is entitled to a clearance certificate, or when the review fails for non-cooperation or non-payment.

    Where it goes wrong

    Termination for non-payment requires evidence the consumer was given proper notice and an opportunity to remedy. A 17.3 issued without that paper trail can be reversed.

    How credit providers typically respond

    Once a 17.3 is issued for non-payment, credit providers may resume normal collection and legal action immediately. Consumers who dispute the termination must apply to court within a tight window, so we never issue a 17.3 without confirming the consumer's position first.

    Read alongside

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure E — Standard Documentation, clause 4: Form 17.3 — Termination Notice. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 71.
    Based on NCR Guideline 001/2015, p. 71. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.