Form 17.W(c) is the prescribed notice a debt counsellor serves on credit providers and credit bureaus when a Magistrate's Court hearing under Section 87 of the National Credit Act results in the debt restructuring proposal being rejected.
The form is not used to withdraw a consumer or to suspend services. It is purely a notification mechanism that records, on the credit bureau record, that the matter has been before a Magistrate and that the proposed restructuring was not accepted. The bureau status is updated to Status G1.
Procedurally, the debt counsellor must serve Form 17.W(c) together with a copy of the Magistrate's Court order. Service without the court order is not compliant with the NCR's Withdrawal from Debt Review Guidelines (Circular 001/2021) and credit bureaus are entitled to refuse to update the status until the order is provided.
Status G1 has practical consequences. Although the debt restructuring was rejected, the consumer is not automatically free of the debt review flag. A fresh application, or one of the recognised exit routes, may still be required depending on the precise wording of the Magistrate's order.
If a Magistrate has rejected a Section 87 proposal in your matter, NDRC will review the order, confirm whether Form 17.W(c) was properly served, and advise on the correct next step.