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    1. Home
    2. Debt Counselling
    3. Official Guide
    4. Annexure D
    5. 2 Eligibility Conditions
    Annexure D
    • 1Introduction
    • 2Eligibility Conditions
    • 3Conceptual Rules Framework
    • 4Finance Charge Reduction Concessions
    • 5Repayment Term Extension Limits
    • 6Deployment
    Annexure D
    2
    Annexure D
    p. 63

    Eligibility Conditions

      The concessions will be introduced conditionally in the market by the industry. The conditions to be applied include:

    • a. The consumer must be legally eligible for debt review under the NCA.
    • b. The affordability assessment of the debt counsellor must indicate:
    • i. The existence of a truly over-indebted situation having taken the household situation fully into account; and

      ii. Commitment from the consumer to make required adjustments to non-required monthly expenditure and where applicable the restructuring of assets and liabilities where non-required (luxury) assets are present, especially fixed assets and vehicles.

    • c. The portfolio proposed to be restructured shall accordingly in terms of secured loans only be permitted to include:
    • i. The primary mortgage on the family residence. By implication the consumer will have to agree to dispose of or surrender (in terms of s 127 of the NCA) the non-required property to settle the debt.

      ii. Vehicle and asset finance related to a vehicle(s) that are required in the generation of income in the household or other justifiable required needs. By implication the consumer will have to dispose of or surrender (in terms of s 127 of the NCA) the non required movable asset(s) to settle the debt(s).

      iii. Any residual debt obligations will be accommodated under a revised restructuring proposal in terms of the concessions available in terms of the rules, under the debt review process.

    • d. The concessions would be made on condition that the consumer performs in accordance with the restructured obligations failing which the enforcement of the debts would be done on the basis of the underlying credit agreement.
    • e. The finance charge concessions (fees and interest) granted under these arrangements shall be fixed for the rehabilitation term (determined by the repayment term extension limits) and in respect of credit agreements surviving the rehabilitation term, revert to the underlying contractual charge.

    NDRC Practice NoteLast reviewed 2026-04

    Legal context

    Eligibility for the Annexure D concessions is narrower than eligibility for debt review itself. Files that fail Annexure D eligibility still proceed under the standard NCA s 86 framework, just without the pre-agreed concessions.

    Drawn from NDRC's active case work. For your situation, see our debt counselling overview.

    Cite this clause

    National Credit Regulator. (2015). Annexure D — Consensual Debt Restructuring Rules, clause 2: Eligibility Conditions. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 63.

    Related clauses

    1
    Annexure D
    Introduction
    3
    Annexure D
    Conceptual Rules Framework
    4
    Annexure D
    Finance Charge Reduction Concessions
    5
    Annexure D
    Repayment Term Extension Limits
    6
    Annexure D
    Deployment
    Previous
    1 Introduction
    Next
    3 Conceptual Rules Framework
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    Based on NCR Guideline 001/2015, p. 63. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.
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    The National Debt Review Center (NDRC) is a registered debt counselling practice with the National Credit Regulator (NCR Registration: NCRDC3106). Our services are conducted in strict accordance with the National Credit Act 34 of 2005 and NCR Circular 09 of 2025 regarding DHS status updates.

    Important: Debt review is a regulated legal process. While under debt review, you will be unable to obtain further credit until a Clearance Certificate (Form 19) is issued or a court order declares you no longer over-indebted.

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