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    The Process

    Understanding the loan process: What you need to know

    When you take out a loan in South Africa, you enter into a credit agreement governed by the National Credit Act. Key aspects include:

    • Affordability assessment – Creditors must check you can afford the loan

    • Interest rates – Both fixed and variable rates are regulated

    • Fees – Initiation and service fees are capped by legislation

    • Your rights – You can cancel within 5 business days (cooling-off period)

    • Default consequences – Missed payments can lead to legal action and asset repossession

    Understanding these aspects helps you recognise when debt counselling might be necessary and how the restructuring process works.

    Expert Answer

    Provided by NCR-registered debt counsellors (NCRDC3106)

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