We conduct a free investigation into:
• Prescribed debt (debt older than 3 years with no acknowledgment or payment)
• Suspected reckless lending (credit granted without proper affordability checks)
Where applicable, this can result in:
• Debt write-offs
• Interest reversals
• Compensation or credit adjustments
There are documented success cases where clients avoided paying debts that were legally unenforceable.
Read the official rule
This question is governed by the following clauses from the NCR Task Team Agreements (Guideline 001/2015):