If you have issues with incorrect information on your credit report:
• Request your free annual credit report from each bureau
• Identify specific inaccuracies and gather supporting documentation
• Lodge a formal dispute with the credit bureau in writing
• The bureau has 20 business days to investigate and respond
• If unresolved, escalate to the Credit Ombud (0861 662 837)
Common issues we help clients with:
• Incorrect debt review status after clearance
• Debts listed under incorrect names
• Paid accounts still showing as outstanding
• Fraudulent accounts