Your creditors should deal with us while you are under debt review. If your creditors contact you directly:
• Politely inform them that you are under debt review
• Provide your debt counsellor's details
• Do not make any commitments or arrangements directly with creditors
• Contact us immediately and we'll deal with them directly
Creditors are legally required to communicate through your debt counsellor once you are under debt review. If harassment continues, we can report this to the NCR.