If a creditor ignores your debt review status and takes action against you, they are acting unlawfully:
Steps to take:
• Notify your debt counsellor immediately
• We will send formal notification reminding them of your status
• If they persist, we can report them to the NCR
• Legal action taken while under debt review may be set aside
Credit providers face penalties for non-compliance with the debt review process. We protect your rights throughout the process.