What do I do if I am a victim of fraud and my credit record has been breached?

If you suspect fraud or identity theft affecting your credit record:

• Report it to SAPS and obtain a case number

• Contact all credit bureaus to place a fraud alert

• Notify affected creditors in writing

• Request copies of all fraudulent applications

• Consider a protective registration with SAFPS (Southern African Fraud Prevention Service)

If fraudulent accounts have been opened in your name and you're now appearing over-indebted, we can help you:

• Challenge the fraudulent accounts

• Dispute listings with credit bureaus

• Navigate the debt counselling process for legitimate debts