Finding a reputable debt counsellor requires due diligence:
• Verify their NCR registration on the official NCR website
• Check their track record and reviews on Google and HelloPeter
• Ask for transparent fee disclosure upfront
• Ensure they are not making unrealistic promises
• Confirm they use a registered Payment Distribution Agency (PDA)
Any provider unable or unwilling to disclose NCR fee caps upfront is a red flag.
Read the official rule
This question is governed by the following clauses from the NCR Task Team Agreements (Guideline 001/2015):