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    1. Home
    2. Debt Counselling
    3. Official Guide
    4. Front Matter
    5. 1 Covering report
    Front Matter
    • 1Covering report
    • introFront Matter — Introduction
    Front Matter
    1
    Front Matter
    p. 2

    Covering report

    • The report provides background to the establishment of the Task Team and the approach adopted to arrive at the guidelines. 2. Annexure A: Proposed debt review process enhancements and conduct provisions
    • This document details the debt review process from Form 17.1 stage for credit providers and debt counsellors. The conduct provisions relate to how debt review participants should conduct the debt review practice(E.g. For DCs not to encourage payment holidays, etc) 3. Annexure B: Proposed debt review assessment guidelines
    • The document provides guidelines on how to assess the consumer’s financial status on application and factors to consider to declare the consumer over-indebted. 4. Annexure C: Proposed Minimum Debt Counselling System Requirements and Principles of Debt Restructuring
    • The document defines and sets out the standards and parameters for debt counsellor restructuring system. 5. Annexure D: Industry Agreed Consensual Debt Restructuring Rules to be deployed under the Section 48(1) Industry code of conduct to combat over-indebtedness
    • The document outlines the developed set of rules and concessions in the debt review process. 6. Annexure E: Standard documentation
    • These are standard documents to be used for facilitation of the process. Name Telephone number Email address Nomsa Mavundla 011 554 2804 [email protected] Tshepa Molefi 011 554 2627 [email protected] Pule Songo 011 554 2655 [email protected] Georgina Kgadima 011 554 2896 [email protected] Mmadikwa Phoshoko 011 554 2659 [email protected] Disclaimer: While the NCR has taken reasonable care to make sure the factual accuracy of this circular, it cannot guarantee such accuracy especially with regards to future events. Accordingly, NCR does not accept any liability for damages incurred by any party as a result of decisions or actions taken on the basis of information supplied in this Circular. GUIDELINE 001/2015 Debt Review Task Team Agreements of 2010 Guidelines DEBT REVIEW TASK TEAM AGREEMENTS OF 2010 GUIDELINES JANUARY 2015 Debt Review Task Team Agreements of 2010 Guidelines Debt Review Task Team Agreements of 2010 guidelines ATTACHMENTS 1. Covering report 2. Annexure A: Proposed debt review process enhancements and conduct provisions 3. Annexure B: Proposed debt review assessment guidelines 4. Annexure C: Proposed minimum debt counseling system requirements and principles of Debt Restructuring 5. Annexure D: Industry agreed consensual debt restructuring rules to be deployed under the Section 48(1) Industry code of conduct to combat over-indebtedness 6. Annexure E: Standard documentation

    Cite this clause

    National Credit Regulator. (2015). Front Matter, clause 1: Covering report. Guideline 001/2015 (Debt Review Task Team Agreements 2010), p. 2.

    Related clauses

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    Based on NCR Guideline 001/2015, p. 2. For NDRC's interpretation and application, see our debt counselling overview. Download original PDF.
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    Sibabalwe Samora Dakana

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    The National Debt Review Center (NDRC) is a registered debt counselling practice with the National Credit Regulator (NCR Registration: NCRDC3106). Our services are conducted in strict accordance with the National Credit Act 34 of 2005 and NCR Circular 09 of 2025 regarding DHS status updates.

    Important: Debt review is a regulated legal process. While under debt review, you will be unable to obtain further credit until a Clearance Certificate (Form 19) is issued or a court order declares you no longer over-indebted.

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