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    The Process

    Which Payment Distribution Agency (PDA) do you use?

    We use DC Partner (NCRPDA02), an NCR registered and approved Payment Distribution Agency.

    DC Partner:

    • Distributes payments to all creditors on your behalf

    • Provides monthly statements and payment confirmations

    • Handles compliance reporting and transparency

    Only PDAs registered with the National Credit Regulator are entitled to collect and distribute your funds, so always confirm with your debt counsellor.

    Read the official rule

    This question is governed by the following clauses from the NCR Task Team Agreements (Guideline 001/2015):

    A 3.5Suggested conduct by payment distribution agentsA 3.5.1PDAs must verify account details

    Expert Answer

    Provided by NCR-registered debt counsellors (NCRDC3106)

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