Over-indebtedness can happen to anyone and often results from a combination of factors:
• Job loss or reduced income
• Medical emergencies and unexpected expenses
• Divorce or family changes
• Poor financial planning or budgeting
• Reckless lending by credit providers
• Rising interest rates increasing monthly payments
• Life events like having children or caring for family members
The important thing is not how you got here, but how you move forward. Debt counselling provides a legal, structured path back to financial health.
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This question is governed by the following clauses from the NCR Task Team Agreements (Guideline 001/2015):