Payment holidays may be possible in exceptional circumstances, but they are not standard and require creditor approval.
When payment holidays might be considered:
• Retrenchment or loss of income
• Serious illness or disability
• Natural disasters or extraordinary circumstances
Process:
• Contact your debt counsellor immediately
• Provide documentation of your circumstances
• We negotiate with creditors on your behalf
• A temporary reduction or suspension may be arranged
Missing payments without prior arrangement can jeopardise your entire debt review.