Categories: Debt Review Removal

How to remove your name from debt review?

We are pretty much sure that the reason why you are here is that you are wondering how you can clear your name from debt review/debt counselling.

Book your Free Consultation Below

Read below as we explain the steps that you can take in order for you to get your name cleared from debt review

How to remove your name from debt review?

Step 1 – When can a consumer (YOU) exit the debt review process?

Section 71(2)(b)(i) of the National Credit Act initially made provision for consumers to only exit debt review through the issuance of a clearance certificate after they have paid all their re-arranged debts in full.
The effect of this provision is that in instances where a home loan formed part of the debt review application, consumers have to remain under debt review for the duration of the home loan term even after settling re-arranged short term debts.

This provision will, however, change upon proclamation of the National Credit Amendment Act (NCAA) under section 71(1) as follows:

There are 3 Guidelines for the Withdrawal from Debt Review.

A Consumer whose debts have been re-arranged in terms of Part D of this Chapter must be issued with a Clearance Certificate by a Debt Counsellor within seven days after the Consumer has –

(a) Satisfied all the obligations under every credit agreement that was subject to that debt re-arrangement order or agreement in accordance with that order or arrangement; or

(b) Demonstrated:

financial ability to satisfy the future obligations in terms of the re-arrangement order or agreement under- (aa) a mortgage agreement which secures a credit agreement for the purchase or improvement of immovable property; or (bb) any long term agreement as may be prescribed;
That there are no arrears on the re-arrangement contemplated in subparagraph (i); and
That all obligations under every credit agreement included in the re-arrangement order or agreement other than those contemplated in subparagraph (i), have been settled in full.


Step 2 – Can then a debt counsellor terminate or withdraw the debt review process?

Unfortunately, the answer is NO. Because A debt counsellor does not have statutory powers to terminate or withdraw the debt review process.

There are however varied ways in which a consumer can be withdrawn from debt review which will be set out below;


Further note that you as a consumer have a right to make direct payments to the creditors as that will not be construed as non-co-operation and should not be used as a reason for suspension of debt counselling services by your debt counsellor.

If you choose to make direct payments to your creditors you need to note the following;

  • The consumer remains responsible to make all payments as re-arranged, in full and on time.
  • Proof of payments must be sent to your debt counsellor on a monthly basis for record-keeping and to enable the provision of aftercare service as a consumer cannot be under debt review without a debt counsellor.
  • Consequences of making short or late payments (e.g. risk of termination by credit providers).
  • Debt counselling fees are payable to a debt counsellor for services rendered and this includes payment of aftercare fees.
  • For a debt counsellor to issue a clearance certificate, all aftercare fees must be up to date. Where the debt counsellor has suspended the provision of service, a consumer must provide proof of settlement letters from credit providers for a debt counsellor to issue a clearance certificate.
  • In a nutshell, the debt review legal process is very complex and it should be explained clearly to the consumers, understood and also not taken lightly.

We see a lot of debt review removal companies online that scam most South African consumers, promising them the world and fail to deliver.

Once you have applied for debt review and you stick to the new rearranged payment and the debt review flag get finally removed from your credit profile, you’ll be eligible to take out credit. HOWEVER, we highly recommended that you work with your debt counsellor first, to establish a sustainable budget before you take on any debt.

We hope that this helped. Please remember to share, review and recommend. Learn more about other debt review removal methods here.

The National Debt Review Center

Welcome to The National Debt Review Center, where financial stability and integrity are our guiding principles. We strive to deliver the utmost best in customer service & act with the highest standards of integrity. We are South Africa's best Debt Counselling & Debt Review Removal Company. NCR Registration Number - NCRDC3106

View Comments

Recent Posts

Debt Review Removal Affidavits and Court Documents in South Africa

Learn how Debt Review Removal Affidavits and Court Documents in South Africa, work in debt…

September 2, 2025

NCR Circular 09 of 2025 – Debt Counsellors Can Now Update DHS Statuses Directly

Effective 1 September 2025, the National Credit Regulator has issued Circular 09 of 2025, introducing…

August 28, 2025

NCR Circular 07 of 2025 – Misrepresentation of Debt Review

On 29 July 2025, the National Credit Regulator released Circular 07 of 2025 (Misrepresentation of…

July 31, 2025

PUBLIC ALERT!!! Debt Review Removal Scam & Fraud Warnings in South Africa (2025)

The National Debt Review Center (NDRC) issues this public service announcement in response to a…

May 27, 2025

Debt Review Savings Calculator

Calculate How Much You Can SAVE On Your Monthly Debt Repayments by using this free life changing…

February 19, 2025

Marital Status and Qualifying for Debt Counselling in South Africa

How does your Marital Status affect the eligibility to qualify for Debt Counselling in South…

February 19, 2025