Your complete library of NCR Circulars, explained in plain language with practical guidance. We provide summaries, compliance notes, and step by step instructions tailored for debt counsellors, PDAs, credit providers, attorneys, credit bureaus, and consumers.
Effective 1 September 2025, the National Credit Regulator has issued Circular 09 of 2025, introducing a major change in how Debt Counsellors update consumer records on the NCR Debt Help System. Instead of waiting for NCR dhs updates team to process emails, debt counsellors are now re-empowered and accountable to Read more
On 29 July 2025, the National Credit Regulator released Circular 07 of 2025 (Misrepresentation of Debt Review), a direct response to rising reports of misrepresentations in the debt review process. The circular follows a landmark ruling by the National Consumer Tribunal in Sandile Derrick Manzi vs Alice Dawn Barnard (NCRDC3277) Read more