What is a Form 17.2 Debt Review?

• Purpose: This form serves as a reminder and a follow up that the period during which the credit providers should have responded has lapsed and the debt counsellor have not received the Certificate of balance.
• NCA Section: It aligns with Section 86 of the NCA.
• Description: Debt counsellors use this form to notify relevant creditors that if they fail to provide the certificate of balances the debt counsellor will. Proceed with proposals based on the information as provided by the Consumer(s), report your failure to co-operate within reasonable time to the NCR, for their further investigation and retain copies of both our 17.1, as well as this letter and if necessary, to present them in Court as proof of your failure to adhere to Sections 86(5)(a) and 86(5)(b) of the NCA.

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