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Avbob Cashback Funeral Plan Contact Form
Secure Your Family’s Future with Avbob Cashback Funeral Plan.
Are you prepared for the unexpected? Life can be unpredictable, but with AVBOB’s Funeral Cashback Plan, you can ensure your loved ones are financially protected during their most difficult times.
Why Choose AVBOB?
1. Financial Security
- Get cashback on your premiums, providing financial relief when you need it most.
- A lump sum payout to cover funeral expenses, so your family doesn’t have to worry about finances during a difficult time.
2. Affordable Premiums
- Flexible premium options to suit your budget.
- No medical examinations required, making it easy to get coverage.
3. Easy Enrollment
- Quick and hassle-free application process.
- No waiting period – you’re covered from day one.
4. Trust and Reliability
- AVBOB is a trusted name in funeral services for over a century.
- We understand the importance of honoring your loved ones with a dignified farewell.
How It Works
- Choose Your Plan: Select the Funeral Cashback Plan that suits your family’s needs and budget.
- Premium Payments: Pay your affordable premiums regularly.
- Coverage Starts: You’re covered from the moment you sign up, with no waiting period.
- Cashback Benefits: In addition to the funeral payout, you’ll receive cashback on your premiums.
- Peace of Mind: Rest easy knowing your loved ones will have the financial support they need.
Get Started Today
Don’t leave your family with the financial burden of funeral expenses. Secure their future with AVBOB’s Funeral Cashback Plan. It’s easy, affordable, and provides peace of mind.
Complete the below form for a free quote and consultation.
Avbob Cashback Funeral Plan Contact Form
AVBOB – Caring for families since 1918.
“AVBOB made a difficult time in our lives much easier. The cashback helped us cover additional expenses, and the service was exceptional.” – Sarah T.
“I appreciate the flexibility AVBOB offered in choosing a plan that suited our family’s needs. It gave us peace of mind.” – John D.
About the Avbob Funeral Cash Back Plan
AVBOB’s Cashback Funeral plan is a whole-life policy that allows you to insure the entire family, parents, parents-in-law and extended family members.
With AVBOB’s Cashback Funeral Plan the policyholder can get cash back for every five claim-free years*. Provided there has been no claim over the entire five year period, AVBOB will give you your fifth years’ premiums back in cash*.
- A six-month premium holiday in the event that the policyholder is retrenched.
- Your own AVBOB Reward Account which becomes available at death or age 65* (only applicable to policies issued before 31 July 2018).
FREE FUNERAL BENEFITS* WORTH UP TO R21 500, PROVIDED AVBOB FUNERAL SERVICE CONDUCTS THE FUNERAL
The following FREE funeral benefits* are available to all insured persons provided the insured person has been covered under the policy for 24 months or longer:
- FREE funeral arrangement services
- A coffin and hearse valued at R13 000
- R3 000 cash upfront
- R3 000 discount on a tombstone (valid for 18 months after the funeral) or cremation (fire or aquamation)
- FREE transport of the deceased anywhere in South Africa
*Benefits only apply if AVBOB is appointed to conduct the funeral.
|Breadwinner Benefit||On the death of the main insured person, the policy will become paid-up for the remaining insured persons, depending on the duration of the policy*. If the main insured person dies within the first ten (10) years of the policy, the policy will be paid-up for the spouse, parents, parents-in-law and children*. Should the main insured person die after the policy has been in force for ten (10) years, the policy will be paid-up for the extended family members as well*.|
*The benefit is only applicable to a policy where the main insured person is also the policyholder and premium payer.
|Spouse Benefit||The person who is the life partner of the main insured person in marriage or customary union recognised by the laws of South Africa; or in a union recognised as a marriage in keeping with the principles of any faith; or in a same-sex or heterosexual union that is planned to be permanent, may be added under the spouse benefit. If there is a second spouse, they can be added as an extended family member.|
|Parent Benefit||The parents as well as the parents-in-law of the main insured person can be added under the parent benefit (maximum of four (4) parents).|
|Extended Family Benefit||A maximum of six (6) extended family members of the main insured person can be added such as brothers, sisters, foster-children, grandmothers, grandfathers, grandsons, granddaughters, uncles, aunts, nephews, nieces, children-in-law, adult children, brothers-in-law, sisters-in-law, cousins, additional spouse and their parents and children.|
|Children’s Benefit||Unmarried own children, step children or legally adopted children of the main insured person can be added to the policy.|
|Accident Benefit||Double the insured amount to a maximum of R20,000.00 will be paid in the case where the main insured person on the policy dies as a result of an accident (suicide is excluded).|
Minimum : R10 000
Maximum : R50 000
The cover in terms of the policy may be subject to a waiting period. A waiting period refers to a time during the life of an active policy when no benefit will be paid if a claim event happens, unless the insured person dies accidentally.
The policy has a waiting period of six months from the policy issue date. This means that if any of the insured persons under this policy die as a result of natural causes, the benefit will not be paid. A claim will be considered only after the six-month waiting period from the policy issue date has been completed and six premiums were received from the policy start date.
If the waiting period has passed but six premiums were not received from the policy start date when a claim happens, we will reduce the claim amount payable with the outstanding part of the six premiums that is still payable for the insured person who died. There is no waiting period for accidental death. An accidental death claim will only be paid during the waiting period if the policy started and we received the first premium.
If you took out funeral cover with another insurer and that policy lapsed or was cancelled within 31 days before the issue date of a new policy with us, the whole, or a part, of the waiting period may be waived. If the waiting period under the previous policy had expired, no waiting period will be imposed under this policy.
If the waiting period under the previous policy had not expired at the time of entering into the new policy, the waiting period equal to the unexpired part of the waiting period under the previous policy will be imposed by AVBOB, if the new policy provides the same or a lesser amount of funeral cover relating to the same insured person(s) as those covered under the previous policy.
In order to waive the waiting period (partially or in total), proof of the start date, premiums paid to date, insured person(s), insured amount and the cancellation date of the previous policy from the previous insurer, will be required at application or at claim stage if not provided at application stage.
Cashback Funeral Policy Privileges, Conditions and Provisions
The person who entered into this contract with AVBOB.
Main Insured Person
The person nominated by the policyholder as the primary insured person under this policy. It can be the policyholder or someone else. If it is someone else, there must be insurable interest.
Any person who is covered by this policy and whose full names appear in the policy schedule.
The amount payable by AVBOB when death occurs.
The amount payable by the policyholder to procure the payment of the insured amount when the insured event occurs. This amount is payable monthly in advance and must be paid every month for cover to be provided.
The party (in this case AVBOB) who bears the risk for payment of the benefit to another party, when the named insured event occurs.
The person who undertakes to pay the premiums per debit order / stop order / cash.
When a policyholder does not pay premiums, AVBOB can make these unpaid premiums a debt on the policy if the policyholder so requests. There is no interest charged on this debt and it will be deducted from a claim or cashback payment. There are only certain instances when AVBOB will grant the request, for example:
- If AVBOB discovers that wrong information was provided regarding the age of a person insured on the policy. This can mean that the premium paid for the person is not in line with the cover provided. In this case, AVBOB will adjust the premium accordingly. The correct premium may be more than the incorrect premium. The difference between the correct premium and the incorrect premium will then be placed as premium debt on the policy.
- If the policy lapsed and is reinstated, arrear premiums may be placed as premium debt on the policy but may not exceed the maximum of six (6) premiums.
FOR J18 POLICIES, where the Applicant and the Insured are the same person:
Payment of Benefits
1. If, on the death of any of the insured persons, the relevant funeral/cremation and/or setting up of a tombstone is done by AVBOB Funeral Service Limited, the proceeds of the policy shall in the first instance be applied towards the discharge of the costs of such funeral/cremation and/or setting up of a tombstone and the balance, if any, will be paid in accordance with the provisions of paragraph 2 or paragraph 3 hereunder.
2. Should the policy not be ceded and subject to the provisions of paragraph 1 above, all benefits in terms of this policy will be payable to the policyholder, or in the case of the death of the main insured person who is also the policyholder to:
- the person(s) who is/are stated as beneficiary(ies) in the Policy Schedule OR
- if the beneficiary(ies) is/are not nominated or the nominated person(s) is/are no longer alive, to the person whom, for this purpose, will be designated by AVBOB.
3. Should the policy be ceded and subject to the provisions of paragraph 1 above, all benefits in terms of this policy will be payable to the cessionary.
4. If, on the death of any insured persons, the relevant funeral/cremation and/or setting up of a tombstone is not done by AVBOB Funeral Service Limited, the proceeds of the policy will be paid in full in accordance with the provisions of paragraph 2 or paragraph 3, whichever is applicable above.
5. All payments of benefits to be made in terms of this policy shall be made in the currency of the Republic of South Africa.
Demise of the main insured person
Should the main insured person die during the first 10 years of the premium paying term while premiums are still payable and a claim in respect of their life has been admitted, the policy, where applicable, will remain in force without further premium payment until the last insured person (including spouse, children, parents and parents-in-law but excluding all members of the extended family) ceases to enjoy cover under the policy as a result of death or if it is a child, when the child ceases to be a child in terms of general law or cover expires in terms of the policy.
This includes insured persons covered under the spouse benefit, children’s benefit and parent benefit but excludes insured persons covered under the extended family benefit.
Should the main insured person die after the policy has been in force for more than 10 years, and at least 120 premiums have been received, the policy (where applicable) will remain in force without further premium payment until the last insured person (including extended family) ceases to enjoy cover under the policy as a result of death or when their cover expires.
The insured amount will be determined from time to time by the Actuary of AVBOB, but will not be less than 50% of the insured amount of the remaining insured persons as at the time of death of the main insured person.
The policy ownership will in the above-mentioned cases pass to one of the surviving insured persons in the following order: Spouse of the main insured person; father of the main insured person; mother of the main insured person; oldest child of the main insured person over the age of 18 years; father-in-law of the main insured person; mother-in-law of the main insured person, oldest child of the main insured person under the age of 18 years.
The new policy owner will not have the capacity to enter into any negotiations with the policy except to change the beneficiary(ies) on the policy. In the event that the main insured person passes away during the premium payment term and a claim in respect of their death is declined, the policy will be declared null and void and all premiums received before their death will be forfeited to AVBOB.
Continuation Option (Only applicable if Breadwinner Benefit was not granted)
The remaining spouse has the option to apply for their own policy within three (3) months after the death of the main insured person and provided that they have not yet reached the age of 65 years. The policy will be issued without a waiting period (only if the original 6-month waiting period has lapsed).
The spouse has the option to remove some of the insured persons but not to make additions. They also have a choice of reducing the insured amount but not to increase it.
NB: The remaining insured persons do not enjoy cover from the date the claim is acknowledged until the start date of the continuation policy.
Notwithstanding anything to the contrary contained in this policy, it is hereby declared that the person(s) whose particulars are stated in the Policy Schedule is/are nominated as beneficiary(ies) under this policy.
In the event of the death of the main insured person while this nomination(s) is/are in full force, the benefits shall be payable to the beneficiary(ies); provided, however, that if the funeral/cremation of the deceased is conducted by AVBOB (Funeral Service) Limited, the benefits be applied in the first instance towards the discharge of the cost of the funeral/cremation of the deceased and/or the setting up of a tombstone.
The beneficiary(ies) will then only be entitled to the balance of the proceeds of this policy, if any, after discharge of the cost of the said funeral/cremation and/or setting up of a tombstone.
This nomination(s) lapse(s) and is/are no further in force and effect:
1. If this policy is discontinued for any cause other than by the death of the main insured person.
2. If this policy is ceded, encumbered of pledged in any way.
3. On receipt of the written request thereto of the policyholder given to AVBOB.
The policyholder may at any time while the policy is in force and has not been ceded, encumbered of pledged in any way, change the beneficiary(ies) nominated herein by the submission of written notice to AVBOB together with a certified copy of the identity documents of the policyholder and the nominated beneficiary(ies). AVBOB remains entitled to deduct any amount owing by the policyholder to AVBOB in terms of this policy from any amount payable to the beneficiary(ies).
FOR J19 POLICIES, where the Applicant and the Insured are different people:
Payment of Benefits
The policyholder whose particulars are stated in the Schedule is regarded as the beneficiary under this policy. In the event of the death of any of the insured persons, the benefits shall be payable to the policyholder; provided, however, that:
- If, on the death of any of the insured persons, the relevant funeral/cremation and/or setting up of a tombstone is done by AVBOB Funeral Service Limited, the proceeds of the policy shall in the first instance be applied towards the discharge of the costs of such funeral/cremation and/or setting up of a tombstone and the balance, if any, will be paid in accordance with the provisions of paragraph 2. or paragraph 3. hereunder.
- Should the policy not be ceded and subject to the provisions of paragraph 1. above, all benefits in terms of this policy will be payable to the policyholder.
- Should the policy be ceded, and subject to the provisions of paragraph 1. above, all benefits in terms of this policy will be payable to the cessionary.
- If, on the death of any insured persons, the relevant funeral/cremation and/or setting up of a tombstone is not done by AVBOB Funeral Service Limited, the proceeds of the policy will be paid in full in accordance with the provisions of paragraph 2. or paragraph 3., whichever is applicable above.
- All payments of benefits to be made in terms of this policy shall be made in the currency of the Republic of South Africa.
Transfer of Ownership
When the policyholder passes away the main insured person, or a person who has insurable interest on the policy (spouse, brother, sister, parent, grandparent, grandchild, child, aunt, uncle, niece, nephew or employer of the main insured person) has the option to apply, within three (3) months of the death of the policyholder, to transfer the policy with all its rights and obligations, to them.
If the policyholder cannot continue with premium payment for whatever reason, a person who has insurable interest (spouse, brother, sister, parent, grandparent, grandchild, child, aunt, uncle, niece, nephew or employer of the main insured person) has the option to apply, within three (3) months of payment of the last premium, to transfer the policy with all its rights and obligations, to them.
FOR ALL POLICIES
Increase in Insured Amount and Premiums
AVBOB shall, at its exclusive discretion and subject to risk factors, annually increase the premium and benefits respectively under the policy subject thereto that the increase will not exceed a rate of 10% and will be applicable for a period of twelve (12) months starting on 1 July of each year.
The insured amount will increase with an amount equal to two thirds of the percentage rate that the premiums increase. The annual increase of the insured amount and premiums will be implemented on the policy anniversary and will apply as long as the policy is in full force and while premiums are actually payable thereon.
The yearly increase will cease on the earlier death of the main insured person (in instances where the surviving family members enjoy continued cover). The policyholder will yearly be notified in writing of such increase. The policyholder has the right to cancel the increase of the insured amount and premiums for any year by written notice, which shall reach AVBOB not later than 30 days prior to the relevant policy anniversary.
Children’s Option (only applicable if Children’s Benefit was chosen)
Each child that was previously covered under the children’s benefit on this policy has the right to apply, within three (3) months after their cover expired at age 21 if not a full-time student, or at age 26 if a full-time student, or when they cease to be a child in terms of general law, without evidence of insurability, to AVBOB for funeral insurance not exceeding R20 000. No waiting period will apply. The start date of the insured person will also remain unchanged, as per the insured person’s start date on this policy.
Occupation, Residence and Travel
This policy is free from all restrictions as to future occupation, residence or travel of the insured person(s).
Suicide and breach of law
Should any of the insured person(s) commit suicide or die as a result of a breach of law (whether while sane or insane) within six (6) months of the start date of this policy, no benefits will be payable in terms of this policy and all premiums paid hereunder shall be forfeited to AVBOB.
Proof of age of the insured person(s) under the policy must be provided to the satisfaction of AVBOB before any benefit under this policy will be paid and/or granted. No death claim will be considered without proper identification by means of a certified copy of the identity document of the policyholder and deceased.
Should it at any stage during the lifetime of the policy be found that the age of any of the insured persons under the policy is not correct, premiums will be recalculated according to the correct age and a premium debt (if applicable) in terms of the difference will be applied against the policy. This premium debt will not bear any interest and will be deducted from the first claim against the policy.
Should it be found that an insured person was too old to be covered under the policy when the policy was applied for, the insured person will be removed from the policy and all premiums paid in respect of that insured person be refunded to the policyholder.
Payment Of Premiums
Premiums are payable monthly in advance and are due on the first day of each month. (The premium payer on a J18 policy cannot change during the life of the policy.) Premiums must be paid for cover to be provided.
Days Of Grace
A 30-day grace period is allowed for the payment of all premiums except the first premium. The first premium must be received by AVBOB on or before the start date.
This policy shall lapse and become null and void if any premium, or part thereof, is not paid within the grace period. If this happens, all premiums paid shall then be forfeited to AVBOB.
Should this policy lapse, it may within three (3) months of the date of lapse be reinstated at the request of the policyholder, at the reasonable discretion of AVBOB and subject to any requirements laid down by AVBOB including proof of insurability of the main insured person. No waiting period will be applicable except for the remainder of the original waiting period, if any. Arrear premiums may be placed as premium debt against the policy but may not exceed the maximum of six (6) premiums.
Any arrear premiums in excess of six (6) premiums should be paid before the policy will be reinstated.
Premium debt is interest free and may be paid at any time or will be recovered from the proceeds of a claim against the policy or cashback payment, as applicable.
Provisions Applicable To Children
The total insured amount under this policy and any other policies in respect of any child under the age of 14 years shall not exceed the amount provided in Section 55 of the Long-Term Insurance Act 1998, or as amended or substituted from time to time. These amounts are as follows:
- The maximum insured amount per child under the age of 6 years is R20 000.
- The maximum insured amount per child from 6 years to 13 years is R50 000.
AVBOB may review premiums and benefits on a yearly basis, to make sure that the premiums being paid are enough to cover the benefits offered by the policy. If there are any changes to the premiums and benefits as a result, AVBOB will inform the policyholder.
On all insured persons under this policy, a waiting period of six (6) months will be applicable in respect of death as a result of natural causes (e.g. heart attack, high blood pressure, etc.) and suicide. The waiting period starts on the start date. If the start date is changed for any reason, the start date of the waiting period will change accordingly. If the policy should lapse and be reinstated, no new waiting period will apply, except the remainder of the original waiting period, if any.
No waiting period will be applicable if the death occurs as a result of any bodily injury caused by accidental, violent, external and visible means (excluding suicide), provided that the policy/benefit has started.
Recovery Of Debt
The benefits in terms of the policy shall at all times be reduced by the debt (e.g. premium debt) against the policy.
The policy is subject to further provisions (if any). If a dispute arises in terms of any of the conditions of the policy, the original contract will be used as final ruling.
The premium of the basic policy for the main insured person and children will be added together to calculate the commission on the policy. Commission on the additional policies, i.e. spouse benefit, parent benefit, extended family benefit and survivor benefit will be calculated separately.
A policyholder has the right to unclaimed benefits regardless of the time frame. AVBOB will, where no claim has been submitted, attempt to trace the policyholder within a period of six (6) months of the benefits becoming payable, either as a benefit or a maturity payment, if applicable.
Should AVBOB be unsuccessful in tracing the policyholder, it will repeat the tracing process within a period of three (3) years and again within a period of ten (10) years if the benefits remain unclaimed. If, after ten (10) years, AVBOB is still unable to trace the policyholder, AVBOB will engage the services of an external tracing company to attempt to trace the policyholder.
The tracing requirement will only be waived if the value of the benefits is worth less than R1 000 and the costs of the tracing exceed this amount. Any reasonable administrative and tracing costs incurred after the first attempt to trace the policyholder may be recovered from the unclaimed benefits. Any direct administrative, tracing and administration fees levied on unclaimed benefits may change over time and will be communicated to the policyholder over the life of the contract.
It remains the responsibility of the policyholder to inform AVBOB of any changes in respect of their contact information and any change in respect of the contact information of the beneficiary. AVBOB will rely on the policyholder’s consent which was given on the application form to share any personal information with a tracing company to facilitate tracing of the policyholder in the event that tracing becomes necessary in future.
Cooling- off Rights Period
AVBOB offers a 31-day review period during which you have the right to review the terms and conditions of the policy and amend or cancel this policy at no cost to yourself. Should you not be entirely satisfied with the policy, any premiums paid during this period will be refunded to you. The cancellation of this insurance can, however, only be done if no benefit has yet been paid or claimed or an event insured against has not yet occurred. Should you decide to amend or cancel your policy, please communicate your decision to us in writing within 31 days after delivery of policy document.